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Legal

Withdraw from your contract

Declare a withdrawal from a paid COT Screener subscription here. It works without signing in.

Vertrag widerrufen · § 356a BGB

This page is the electronic withdrawal function German law requires for contracts concluded online (§ 356a BGB). Fill in the form, press the button, and your withdrawal is declared. You will see a receipt with the date and time, and the same confirmation arrives by email.

Bought more than 14 days ago?Then the withdrawal period has usually passed, and what ends the subscription is a cancellation instead: it stops the renewal at the close of the period you have paid for. Use the cancel contract page for that. You may still declare a withdrawal here if you believe you are in time — we check the date and answer either way.

Declare your withdrawal

Contract

COT Screener Pro — monthly subscription, billed through Paddle.

We find your subscription from the account email below. This only helps if you hold more than one, or paid under a different address.

It is on your Paddle receipt. It saves us asking you later, and it is not a condition — leave it empty if you are not sure.

What happens after you press the button

Three things, in this order. Your declaration is recorded with its date and time. Your subscription is stopped, so nothing is charged again. Your withdrawal is then passed to Paddle, our merchant of record, who took the payment and issues the refund — you do not need to contact them yourself. The confirmation email also carries a link to keep the subscription, in case you change your mind or the declaration was not yours.

The formal instructions on withdrawal, including the model withdrawal form, are on their own page.

A withdrawal in time is refunded in full — we do not deduct anything for the days you already had access. Section 8 of the Terms of Service and the refund policy set out how that works, and support@cotscreener.com will help if anything is unclear.

A free account is not a paid contract, so there is nothing to withdraw from. If you simply want to close it, delete it in the app under Settings → Delete account.